Absence Management Services

Employee absence is a natural part of running a business, but when sickness levels rise or patterns become inconsistent, it can place significant pressure on teams, productivity and operational costs. Managing absence fairly and consistently is essential — not only to protect your business but also to support employee wellbeing.

Building a Strong Absence Management Framework

Alongside case-by-case support, we can help you strengthen your long-term absence management approach through:

  • Clear absence management policies
  • Training for managers on handling sickness
  • Workplace adjustments and wellbeing initiatives
  • Early intervention strategies
  • Monitoring and reporting tools for ongoing tracking

A proactive framework helps reduce overall absence levels and creates a healthier, more engaged workforce.

Our Absence Management Support

We provide tailored absence management solutions designed to help you manage sickness fairly while maintaining compliance with employment law and best practice. Our goal is to help you reach fair, sustainable resolutions while maintaining professional and legally compliant standards.

Employment Contracts

Frequent short-term absence can disrupt operations and is often a sign of underlying issues. We support you with:

  • Return-to-work interviews
  • Absence review triggers
  • Monitoring patterns and identifying concerns
  • Guidance for managers on holding supportive conversations

Long-Term Absence

Long-term sickness requires sensitivity, structure and legal awareness. Our support includes:

  • Wellbeing-focused communication plans
  • Fit-note and medical information reviews
  • Reasonable adjustments guidance
  • Phased return-to-work planning
  • Capability procedures when appropriate

Persistent or Complex Absence Cases

Some absence scenarios require additional support due to their complexity. We help with:

  • Advice on disability considerations under the Equality Act
  • Occupational health referrals and interpretation of reports
  • Support for formal meetings and capability hearings
  • Documentation and process management

Frequently Asked Questions

  • Why does Absence Management matter?

    Poorly managed absence can lead to increased workload for remaining staff, reduced morale and higher operational costs. A structured approach helps ensure:

    • Fair and consistent handling of sickness
    • Improved communication between managers and employees
    • Reduced risk of grievances or discrimination claims
    • Early identification of health, wellbeing or capability concerns
    • Better forecasting and workforce planning
    • Faster and more sustainable return-to-work outcomes

    With professional HR support, employers can address absence confidently and protect both their people and their organisation.

  • What are the benefits of Absence Management?

    Employers who work with us gain:

    Consistent and Legally Compliant Processes
    We ensure absence is handled in line with legislation, ACAS guidance and internal policies.

    Reduced Operational Disruption
    Clear processes help reduce uncertainty and maintain continuity across teams.

    Improved Manager Confidence
    We support your managers with practical advice, coaching and documentation so they can manage absence fairly and effectively.

    Better Outcomes for Employees
    Our approach balances the needs of the business with appropriate care for employee wellbeing.

    Risk Reduction
    By handling absence correctly, you minimise the risk of unfair dismissal, discrimination claims or procedural issues.

  • Why choose our Absence Management service?

    Our experienced HR consultants bring practical expertise across a wide range of industries. We provide a balanced approach that supports employee wellbeing while protecting business continuity and compliance. You gain:

    • Professional HR support tailored to your organisation
    • Clear, structured guidance for managers
    • Specialist advice on complex or sensitive cases
    • Documentation and process support
    • Confidence that absence is managed fairly and consistently

Get In Touch

If managing employee absence effectively is a priority for your organisation, our HR specialists are here to provide practical, compliant support.

Whether you need help strengthening your absence policy, coaching managers on return-to-work processes, addressing persistent or complex absence cases, or implementing systems to monitor and reduce unplanned leave, we will take the time to understand your challenges and operational priorities. Our approach balances legal compliance with support for employee wellbeing, helping you minimise disruption, maintain productivity and reduce the administrative burden on your HR team.

Contact us to discuss your absence management needs, arrange a consultation, or request a tailored proposal that reflects the size and dynamics of your workforce.

Other HR Services

We offer a range of HR services to keep your operations running smoothly. Take the complexity and uncertainty out of human resources and explore our service range below or get in touch with our team for more information.

Client Reviews

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"I am in no doubt that AW Safety 's continued support has strengthened and developed our business and therefore I would highly recommend them to any company or individual."

Having considered our quick growth I was concerned about the level of support we were receiving from our Health and Safety company. With that in mind and the fact that I had heard of the excellent support that AW Safety provide to their clients, I made contact with Adam. At our initial meeting we discussed my plans, requirements and expressed my support for continuous improvement in health and safety. He suggested various short term changes including for example, regular site audits and a number of long term changes, including, a training matrix and training plan for Staff and Operatives. From the outset I was very impressed with the extent and flexibility of services provided and therefore we agreed terms to commence.

Site Audits have been found to be really positive and embraced by both our Management and Operatives.

As AW Safety work for a wide range of clients in various sectors and various size of businesses it is really positive that they adopt and share new and good practices, including passing them on to support and develop our business further. As they also offer in house training that has been found to be really beneficial.

I am in no doubt that AW Safety’s continued support has strengthened and developed our business and therefore I would highly recommend them to any company or individual.

I am delighted with the support I have received from AW Safety. They have provided first class support for our UK wide engineering business that operates 24/7, 365 on life safety systems.

All of our queries from navigating complex construction protocols and support with bids and tenders to coordinating nationwide mandatory training was done to a high standard within our time critical environment. I will continue to recommend AW Safety to any business.

Great, informative course. Tutor was keeping us involved and made sure we understand all material.

It definitely helped me see Health & Safety from different perspective and realise importance of this sector.

IOSH Managing Safely Training.

I have had nothing but good reports back from the attendees.

They were particularly complimentary about your techniques and the way you put things across.

Certainly if I have any further needs you are on top of my list.

I think the whole process of getting the course done from start to finish was easy and well managed.

I was recently at your Liverpool training centre undertaking a forklift course. Your instructor really made my training an enjoyable experience, he definitely went above and beyond to make sure I really got to grips with it. Andy even gave advice about my truck I’d be going on when I got back to work. Please pass on my appreciation.

Just thought I’d let you know that a learner Chris S who did his FLT in Manchester on the 17th August has just called with some great feedback about his instructor Tony. He said he was the best trainer and was very helpful. Chris was very nervous but your instructor got him through the FLT and he is made up.

I would like to again thank you ALL for the delivery of our courses, you have been inspected by every man and his dog of late and each time you have proven to be on point with the delivery of the programs. Thanks for your professionalism throughout, I look forward to further improving what already is a very successful delivery model.

I would like to highly recommend this company, they have completed a range of training for our sites. The training was very well received with excellent feedback. May well be worth keeping in mind if ever you need external training resource. Very efficient and a great can-do attitude.

They provided FLT refresher training to our drivers, the instructors were very professional and helpful, our drivers commented how they enjoyed the way the instructors carried out the days training course. Your standard of service was first class from start to finish. I would have no hesitation in recommending your company to anyone.

Selection of our great clients

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